BERRY & GROUSE · CUSTOMER CARE
Delivery &
Dispatch
From the Estate workroom to your door — the details of how we prepare and send your order.
AT A GLANCE
Your order,
simply explained.
Each Berry & Grouse order is carefully prepared before it makes its way to you. Here you’ll find the practical details in one simple place.
01UK Mainland &
Northern Ireland
Northern Ireland
02Complimentary delivery
over £30
over £30
03Ready-made: 1–3
working days
working days
04Handmade: up to 7
working days
working days
LEAVING THE ESTATE
From our workroom
to your home.
Once your order is ready, it is carefully packed and passed to our delivery partner. We will share tracking information where available, so you can follow its journey.
THE FULL DETAILS
Delivery information,
made simpler.
Open a section below for the detail you need. Our Terms & Conditions remain the full legal terms.
THOUGHTFULLY PACKED
Protective, practical packaging — with recyclable materials used wherever we can.
CONTINUE THROUGH THE ESTATE
Where would you like to go next?
Return to Berry & Grouse to continue exploring the Estate Rooms, or speak to us directly if you need help with an order.
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